Welcome to Elaryo! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
Elaryo operates as an online marketplace offering premium digital downloads, including artwork, templates, productivity tools, and eBooks. Our website address is: elaryodesign.com.
By using our website, you agree to the collection and use of your information in accordance with this policy.
When you purchase digital products, subscribe to our services, or contact us, we may collect:
- Your name, email address, and billing information.
- Account details if you create an account.
- Your communication preferences and messages.
- We do not store payment details directly. Payments are processed through secure third-party payment providers (PayPal, Stripe, or other payment gateways).
- Your payment data is encrypted and handled according to PCI-DSS compliance.
We use cookies, tracking pixels, and similar technologies to:
- Improve website functionality and personalize your experience.
- Track analytics such as page visits and downloads.
- Manage user authentication and security.
You can modify your cookie preferences via your browser settings.
We use your data for:
- Processing orders and delivering digital downloads.
- Providing customer support and responding to inquiries.
- Sending updates, promotions, or newsletters (only with your consent).
- Improving website experience and user engagement.
- Ensuring compliance with legal and security requirements.
Since our products are digital and instantly downloadable, we do not offer refunds or exchanges once a purchase has been made.
However, if you experience any issues with your download, please contact our support team, and we will ensure you receive a working file.
- Purchased digital products are for personal or commercial use based on the license terms provided at checkout.
- You may not resell, redistribute, or share purchased files unless explicitly permitted.
- Any unauthorized distribution of our products may result in account suspension and legal action.
We take data security seriously and implement industry-standard measures, including:
- Encryption of sensitive data.
- Secure payment gateways with fraud prevention.
- Access restrictions to stored user information.
While we strive to protect your data, no online transaction is 100% secure, and we encourage users to practice safe browsing habits.
We do not sell or rent your personal data. However, we may share it with:
- Payment processors (e.g., PayPal, Stripe) for order transactions.
- Cloud storage & analytics providers (Google Analytics) to improve website performance.
- Legal authorities if required by law or to prevent fraudulent activity.
- Purchase records are retained for tax and accounting purposes.
- User accounts remain active unless deleted by the user.
- Contact inquiries and support tickets are stored for up to 12 months.
You have the right to:
- Request a copy of the personal data we hold about you.
- Request deletion of your data (except where legally required to retain it).
- Opt out of marketing emails via the unsubscribe link.
To exercise these rights, contact us at info@elaryodesign.com.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to read their policies before sharing personal data.
We may update this policy periodically. Significant changes will be communicated via email or website notification.
For any questions about this Privacy Policy, please contact us at: info@elaryodesign.com.